Our return policy spans 7 days for United States customers. After 7 days we unfortunately can't offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it, including attached tags. It must also be in the original packaging.
Once your return is received and inspected, and identified as in original condition, then your refund will be processed to the original method of payment. Refunds apply only to the products, not shipping charges. It may take some time before your refund is officially posted. Please be patient and contact your bank before contacting us. All international purchases (outside of the United States) are final, no returns or exchanges due to shipping logistics.
Shipping will be worked out in Cart. However due to duties and taxes being set by the customs authorities of the respective destination country, they are not included in purchase. You are responsible to pay the duties and taxes that are assessed on your shipment. The carrier will contact you directly requesting payment upon your order's arrival through customs, which you will need to pay to release the shipment.
- We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site
- Communicate with you
- Screen our orders for potential risk or fraud
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through firstname.lastname@example.org. Additionally, if you are a European resident we note that we are processing your information in order to execute contracts we might have with you (e.g. if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.